Terms of Use
Last updated:
Effective Date: April 28, 2026 Last Updated: April 28, 2026
Plain English Summary #
We try to keep these terms readable. The core idea:
- You can use the Site and our free content for your own internal business purposes. You can read it, share links, and apply what you learn.
- You can’t copy, resell, or feed our content into AI training systems. Our content is licensed to you, not sold to you. AI/LLM training on True Focus content is expressly prohibited.
- True Focus is not a law firm. Even though the founder is a California-licensed attorney, nothing here is legal advice and nothing creates an attorney-client relationship.
- Digital products are non-refundable. Workshops have specific cancellation rules. Advisory engagements are governed by separate signed agreements.
- If you have a dispute with us, talk to us first. We have an arbitration clause with a 30-day opt-out and meaningful carve-outs. It’s designed to be fair, not lopsided.
- California law governs. Disputes that aren’t arbitrated belong in San Diego County.
The full version follows. If anything is unclear, email [email protected].
1. About True Focus and These Terms #
True Focus LLC (“True Focus,” “we,” “us,” or “our”) is a strategic communications and media systems advisory firm based in San Diego, California. We operate the website at https://truefocusadvisory.com (the “Site”) and provide free content, paid digital products, workshops, and advisory services (collectively, the “Services”).
These Terms of Use (the “Terms”) form a binding contract between you and True Focus LLC. They govern your access to and use of the Site and the Services. Please read them carefully.
Responsible Attorney for Advertising Compliance (California SB 37): Taylor Darcy, San Diego, California.
2. Acceptance and Eligibility #
2.1. How You Accept These Terms #
You accept these Terms by doing any of the following:
- Visiting or browsing the Site.
- Subscribing to our newsletter or downloading a free resource.
- Submitting a form to contact us, apply for advisory services, or register for a workshop.
- Purchasing a digital product, workshop, or service.
- Checking a box at any point that says you agree to these Terms.
If you do not agree to these Terms, do not use the Site or the Services.
For paid products and high-value form submissions, we present these Terms with an affirmative checkbox before you complete the action. Your check, click, or completion of the transaction constitutes binding acceptance.
2.2. Eligibility #
You must be at least eighteen (18) years old and able to form a legally binding contract under the laws of your jurisdiction to use the Site or purchase from True Focus. The Services are intended for business and professional use. By using the Services, you represent that you are accessing them in connection with a business, profession, or commercial activity.
True Focus does not knowingly provide Services to consumers under sixteen (16) years of age, and the Site is not directed at children. See our Privacy Policy for additional detail.
3. True Focus Is Not a Law Firm — Rule 5.7 Firewall #
This is the most important disclosure in this document. It is not boilerplate. Read it.
True Focus LLC is a strategic communications and media systems advisory firm. It is not a law firm. It does not provide legal services, legal advice, or legal representation.
The founder of True Focus, Taylor Darcy, is a California-licensed attorney whose separate law practice is conducted under a different entity. The two are firewalled. Specifically:
- True Focus and Taylor Darcy’s law practice maintain separate websites, separate corporate bank accounts, separate client engagement processes, and separate email infrastructure.
- Engaging True Focus, communicating with True Focus, purchasing True Focus products, attending a True Focus workshop, or submitting any form on the Site does not create an attorney-client relationship.
- Communications with True Focus are not protected by attorney-client privilege or attorney work-product protection and may be subject to discovery.
- True Focus does not accept legal inquiries, qualify legal matters, or refer leads to any law practice through the Site or the Services.
- True Focus does not provide opinions on the merits, validity, or enforceability of any contract, statute, regulation, or legal claim.
If you require legal advice, retain independent licensed counsel in your jurisdiction. Do not submit privileged, confidential, or sensitive legal information through any form on the Site or any communication with True Focus.
This disclosure is required under California Rule of Professional Conduct 5.7 (Responsibilities Regarding Law-Related Services) and is reinforced at the point of every contact form on the Site.
4. No Professional Advice #
True Focus provides educational content, strategic frameworks, and media systems guidance. Nothing on the Site or in the Services constitutes:
- Legal advice;
- Tax advice;
- Accounting or financial advice;
- Investment advice;
- Medical, mental health, or psychological advice; or
- Any other regulated professional advice.
You are solely responsible for evaluating the information, frameworks, and recommendations provided by True Focus in light of your specific business circumstances. You should consult qualified, independent professionals in the appropriate jurisdictions before making decisions that have legal, tax, financial, or regulatory consequences.
5. The Site, Free Content, and Newsletter #
5.1. Free Content #
True Focus publishes articles, videos, frameworks, and other free content on the Site and on connected platforms (such as YouTube). Free content is provided for general educational and informational purposes only.
5.2. Newsletter #
If you subscribe to our newsletter, you consent to receive periodic emails about our content, products, services, and related topics. Every marketing email contains a one-click unsubscribe link. Unsubscribing terminates marketing communications but does not retroactively delete your subscription history; see the Privacy Policy for detail.
5.3. Site Availability #
We aim for the Site to be available continuously, but we do not guarantee uninterrupted availability. The Site may be unavailable from time to time due to maintenance, technical issues, or events outside our control.
6. Diagnostic Assessments #
True Focus may offer diagnostic assessments (for example, the Credibility Gap Assessment) as a free or low-cost diagnostic tool. The output of any assessment is a generalized framework-level evaluation based on the answers you provide. It is not a tailored consulting recommendation, audit, or analysis of your specific business.
You agree that:
- The accuracy of an assessment depends on the accuracy of your responses.
- Assessment results are not predictions, guarantees, or projections of business outcomes.
- True Focus may use anonymized, aggregated assessment data to improve the assessments and produce generalized industry insights, consistent with the Privacy Policy.
7. Paid Products, Workshops, and Advisory Services #
7.1. Categories of Paid Offerings #
True Focus may offer:
- Digital products. Toolkits, templates, downloadable assets, and on-demand digital materials.
- Workshops. Live or recorded group sessions, cohorts, or training programs.
- Advisory engagements. One-on-one or small-group consulting, coaching, audits, or implementation services.
7.2. Pricing, Currency, and Taxes #
All prices are listed in United States Dollars (USD) unless otherwise stated. Prices are exclusive of sales, use, value-added, or other transaction taxes, which are your responsibility where applicable. When we offer paid products and services, we use Stripe to process payments. By purchasing, you authorize True Focus and Stripe to charge the payment method you provide for the full amount due.
7.3. Order Acceptance #
We may decline or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or content that would conflict with our Services. If we cancel an order before delivery, we will refund any amount charged.
7.4. Digital Products #
When you purchase a digital product, you receive immediate access to the materials. The materials are licensed, not sold, on the terms in Section 11.
7.5. Workshops #
If and when True Focus offers workshops, the following terms apply unless modified at the point of registration. Workshop terms (including dates, format, recording availability, and cancellation rules) will be specified at the point of registration. Unless otherwise stated:
- Workshop fees are due in full at registration.
- Cancellations made more than seven (7) days before the workshop start date may be transferred to a future cohort or another attendee, but are not refundable.
- Cancellations within seven (7) days of the workshop start date forfeit the registration fee.
- If True Focus cancels a workshop, you will receive a full refund or, at your option, credit toward a future cohort.
7.6. Advisory Engagements #
One-on-one and small-group advisory engagements are governed by a separate written engagement letter signed by both parties. The terms of that engagement letter (including scope, deliverables, fees, payment schedule, cancellation, refund policy, and confidentiality) control over these Terms with respect to that engagement. These Terms continue to govern your use of the Site, free content, and any digital products or workshops you purchase outside the advisory engagement.
7.7. “Lifetime Access” Defined #
If True Focus ever offers “lifetime access” or “lifetime updates” to any product, “lifetime” means the commercial lifetime of the specific product or service, not the natural life of any individual. We reserve the right to discontinue, sunset, migrate, or replace any product upon reasonable notice (typically thirty (30) days) sent to the email address associated with your purchase. Lifetime updates apply only to the specific iteration or version of the product that remains actively maintained.
8. Refunds #
We’re a B2B firm. We’re transparent about refund posture instead of burying it.
8.1. Digital Products — All Sales Final #
Digital products (toolkits, templates, downloadable materials, and on-demand digital content) are non-refundable. The intellectual property is delivered immediately upon purchase, cannot be returned, and cannot meaningfully be “un-accessed.” All digital product sales are final.
Narrow exception: If you experience a verified technical defect that prevents you from accessing or using a digital product as described, contact [email protected] within fourteen (14) days of purchase. We will work in good faith to resolve the issue (typically by providing a corrected file or alternate access). Where the defect cannot be resolved, we may, at our discretion, issue a refund.
8.2. Workshops #
Refund and transfer rules for workshops are set out in Section 7.5.
8.3. Advisory Engagements #
Refunds for advisory engagements are governed by the separate engagement letter for that engagement.
8.4. Goodwill Resolutions #
Nothing in this Section prevents True Focus from offering a goodwill refund, credit, or alternate accommodation in individual cases at our discretion. Such accommodations do not waive the rules in this Section for any future transaction.
9. Anti-Chargeback Policy #
If you have a billing dispute, contact us first. Email [email protected] with a description of the issue. We will respond in good faith within five (5) business days.
You agree that initiating a chargeback or payment-card dispute without first contacting us and giving us a reasonable opportunity to resolve the matter constitutes a material breach of these Terms. In that event, we may:
- Immediately terminate your access to any Services purchased.
- Recover the disputed amount, plus reasonable processing fees and collection costs incurred.
- Pursue any other remedy available under applicable law.
This Section does not waive any consumer rights you may have under California law or the Federal Fair Credit Billing Act. It is a contractual obligation to attempt good-faith resolution before escalating to your card issuer.
10. Intellectual Property and Limited License #
10.1. Our Intellectual Property #
All content on the Site and within the Services — including text, graphics, photographs, video, audio, transcripts, slide decks, frameworks, methodologies, templates, downloadable files, software, code, design elements, logos, and the True Focus name and brand — is owned by or licensed to True Focus and is protected by copyright, trademark, and other intellectual property laws of the United States and other jurisdictions.
10.2. Limited License to You #
Subject to your compliance with these Terms (including payment, where applicable), True Focus grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Access and view the Site and free content for your personal and internal business purposes.
- Use any digital product or workshop materials you have lawfully purchased for your personal and internal business purposes within your own organization.
- Share links to True Focus content in good faith on social media, in newsletters, and in similar contexts, with attribution to True Focus.
10.3. What You May Not Do #
You may not, and may not authorize any third party to:
- Copy, reproduce, republish, redistribute, sell, license, sublicense, or commercially exploit any True Focus content outside the limited license in Section 10.2.
- Modify, adapt, translate, or create derivative works from True Focus content for distribution or commercial use.
- Remove, alter, or obscure any copyright, trademark, or other proprietary notice.
- Frame, mirror, or scrape the Site or any True Focus content.
- Use True Focus content to create a competing product, training, or service that is substantially derived from our materials.
- Use any True Focus name, logo, or brand element in a manner that suggests endorsement, partnership, or affiliation without prior written permission.
10.4. User Submissions and Feedback #
If you submit feedback, suggestions, ideas, or other communications to True Focus regarding the Site or the Services (“Feedback”), you grant True Focus a perpetual, worldwide, royalty-free, fully sublicensable license to use the Feedback for any purpose, without compensation or attribution to you. We do not treat Feedback as confidential.
If you submit testimonials, case-study material, or quotes for use in True Focus marketing, the terms of that specific submission control. You retain ownership of your underlying content and grant True Focus a license to use it as agreed at the time of submission.
10.5. Reservation of Rights #
All rights not expressly granted in these Terms are reserved.
11. AI and Machine Learning Training Prohibition #
Plain English: Our content is for humans to read and apply, not for AI systems to absorb.
You may not use, reproduce, scrape, ingest, train on, fine-tune, evaluate, benchmark, retrieve, embed, or otherwise process any content from the Site or the Services — including text, images, video, audio, transcripts, captions, code, frameworks, templates, downloadable materials, and metadata — to develop, train, improve, or operate any:
- Artificial intelligence model;
- Machine learning system;
- Large language model (LLM);
- Generative model (text, image, video, audio, or otherwise);
- Retrieval-augmented generation (RAG) system or vector database used to power generative outputs;
- Automated content generation or summarization tool offered to third parties; or
- Dataset intended for any of the foregoing.
This prohibition applies whether the use is commercial or non-commercial, internal or external, public or private. It applies to web crawlers, scrapers, and bots regardless of robots.txt or noai/noindex declarations on the Site, which we use as additional layers of protection rather than as the sole source of authorization.
Exceptions:
- You may use AI tools (including AI-assisted note-taking, summarization, or research) for your own personal review and learning of True Focus content within your organization, provided that the AI tool’s outputs are not used to train, fine-tune, or improve the tool’s underlying models, and are not redistributed.
- True Focus may grant written permission for specific AI uses in a separately signed agreement.
This Section survives termination of these Terms.
12. User Conduct and Acceptable Use #
You agree not to:
- Use the Site or the Services to violate any law, regulation, or third-party right.
- Attempt to gain unauthorized access to the Site, our systems, our payment processing, or any account other than your own.
- Probe, scan, or test the vulnerability of the Site or attempt to circumvent any security or authentication measure.
- Introduce malware, viruses, or other harmful code to the Site.
- Send unsolicited communications, spam, or chain messages through any True Focus contact form, comment thread, or community channel.
- Harass, threaten, defame, or impersonate any person, including True Focus personnel, contractors, or clients.
- Misrepresent your identity or affiliation in any communication with True Focus.
- Resell, sublicense, or commercially redistribute access to any paid Service.
We may suspend or terminate access for any user we reasonably believe has violated this Section.
13. Testimonials, Results, and Forward-Looking Statements #
True Focus may publish testimonials, case studies, and client outcomes on the Site, in marketing emails, and in other contexts. These communications:
- Reflect the individual experiences of specific clients in specific circumstances.
- Are not typical, average, or guaranteed results.
- Do not constitute a guarantee, warranty, or prediction of any business outcome you will achieve.
Any forward-looking statements (“you can,” “you’ll be able to,” “you’ll see”) are aspirational descriptions of what is achievable under favorable conditions. Your actual results depend on many factors outside our control, including your existing market position, the quality of your underlying expertise, your time and energy investment, your team’s execution, market conditions, and luck.
If a testimonial reflects a material connection (for example, the person received a free product or discount in exchange for their feedback), the connection will be disclosed adjacent to the testimonial in compliance with the Federal Trade Commission’s Endorsement Guides.
14. Third-Party Links and Services #
The Site may link to or integrate with third-party websites, applications, and services (for example, YouTube videos, Stripe checkout, MailerLite email management, ScoreApp assessments, and Cloudflare-protected forms). These third parties operate independently of True Focus and are governed by their own terms and privacy policies. True Focus does not control, endorse, or warrant the content, accuracy, or practices of any third party, and is not responsible for any loss or damage arising from your use of a third-party service.
If True Focus participates in an affiliate program and recommends a third-party product or service for which we may receive compensation, we will disclose that material connection adjacent to the recommendation, consistent with the FTC Endorsement Guides.
15. Disclaimers of Warranty #
Plain English: We give you our best work. We do not guarantee outcomes.
THE SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRUE FOCUS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:
- Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
- Warranties arising from course of dealing or course of performance;
- Warranties that the Site will be uninterrupted, error-free, secure, or free from viruses or harmful components;
- Warranties regarding the accuracy, reliability, completeness, or timeliness of content; and
- Warranties that any specific business outcome — including increased pipeline, revenue, leads, audience growth, or visibility — will result from use of the Services.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent any such exclusion is unenforceable, the relevant warranties are limited to the minimum scope and duration permitted by law.
16. Limitation of Liability #
Plain English: If something goes badly wrong, our total exposure to you is capped at what you paid us in the prior twelve months (or one hundred dollars, whichever is more). This is a normal commercial allocation of risk and is part of the reason we can offer the Services at the prices we do.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
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No Indirect Damages. TRUE FOCUS, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES (COLLECTIVELY, THE “TRUE FOCUS PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST PIPELINE, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SITE, THE SERVICES, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Aggregate Liability Cap. THE TRUE FOCUS PARTIES’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE, THE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TRUE FOCUS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
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Non-Excludable Liabilities. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, or gross negligence, where such liability cannot lawfully be limited.
This Section applies regardless of the legal theory on which a claim is based (contract, tort, statute, or otherwise) and survives termination of these Terms.
17. Indemnification #
You agree to defend, indemnify, and hold harmless the True Focus Parties from and against any third-party claim, demand, loss, liability, damage, expense, or cost (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Site or the Services in violation of these Terms or applicable law;
- Your violation of any third-party right, including intellectual property, privacy, or publicity rights;
- Content or material you submit, transmit, or publish through the Site or to True Focus;
- Your gross negligence or willful misconduct.
True Focus reserves the right to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of any such claim.
18. Dispute Resolution: Arbitration and Class Action Waiver #
Plain English: If we have a dispute, we’d both rather skip the court system and use arbitration — it’s faster, cheaper, and more predictable. But we wrote this clause to be balanced, and you have a clear right to opt out within thirty days. If you don’t want arbitration, opt out. The clause won’t apply to you.
18.1. Informal Resolution First #
Before initiating any formal proceeding, the parties agree to attempt to resolve the dispute informally. The party raising the dispute will email [email protected] (for True Focus) or send a notice to your last-known email address on file (for the user) describing the dispute and the relief sought. The parties will negotiate in good faith for thirty (30) days before initiating any arbitration or court proceeding.
18.2. Binding Individual Arbitration #
If the dispute is not resolved informally, and if you have not opted out under Section 18.6, the parties agree that the dispute will be resolved by binding, individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, where applicable to a business-to-business dispute, the Commercial Arbitration Rules) then in effect, except as modified by these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
The arbitrator — not a court — has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Section, including any claim that all or any part of it is void or voidable.
18.3. Arbitration Procedure #
- The arbitration will be conducted by a single arbitrator.
- The seat of arbitration is San Diego County, California, but the arbitrator may conduct hearings remotely upon either party’s request.
- Each party will bear its own attorneys’ fees and costs, except where applicable law or AAA rules provide otherwise. For consumer claims under $10,000, True Focus will pay AAA filing, administration, and arbitrator fees as required by AAA rules.
- The arbitrator may award any individual relief that a court could award under applicable law, but may not award relief beyond what is available to the individual claimant.
18.4. Class Action Waiver #
You and True Focus agree that each may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate claims or preside over any form of class proceeding.
18.5. Carve-Outs #
The arbitration agreement and class action waiver in this Section do not apply to:
- Claims that may be brought in small claims court, so long as the matter remains in that court and is on an individual basis.
- A party’s right to seek individual injunctive relief in court to enforce intellectual property rights, prevent unauthorized access to or use of the Site, or address breaches of Section 10 (Intellectual Property) or Section 11 (AI Training Prohibition).
- Public injunctive relief sought by a California consumer that cannot be waived under California law (consistent with McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017)). If a court of competent jurisdiction determines that the public injunctive relief carve-out is unenforceable, the unenforceable portion will be severed and the remainder of this Section will continue in full effect.
- Governmental enforcement actions and proceedings before any administrative agency that has jurisdiction over the dispute.
18.6. Your Right to Opt Out of Arbitration #
You may opt out of the arbitration agreement and class action waiver in this Section by sending a written notice to [email protected] within thirty (30) days after the date you first accept these Terms (or, if these Terms are materially amended in a way that affects this Section, within thirty (30) days after the effective date of that amendment). The notice must include:
- The subject line “Arbitration Opt-Out”;
- Your full legal name;
- The email address associated with your True Focus account or purchase; and
- A clear statement that you wish to opt out of the arbitration agreement.
A timely opt-out is effective only as to the version of the Terms in effect at the time. Opting out will not affect any other provision of these Terms, and will not result in the termination of your access to the Site or the Services.
18.7. Severability of Arbitration Provisions #
If any portion of this Section is found unenforceable, that portion will be severed and the remainder will continue to apply, except that if Section 18.4 (Class Action Waiver) is found unenforceable as to any particular claim or remedy, that claim or remedy will proceed in court rather than in arbitration.
19. Governing Law and Venue #
These Terms and any dispute arising out of or related to them or the Services are governed by the laws of the State of California, without regard to its conflict of laws principles, and (where applicable) the Federal Arbitration Act.
For any claim that is not subject to arbitration under Section 18, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in San Diego County, California, and waive any objection to that jurisdiction or venue based on inconvenient forum.
20. Modifications to These Terms #
We may update these Terms from time to time. When we make changes:
- We will update the “Last Updated” date at the top of this document.
- For material changes, we will provide reasonable advance notice (typically by email to subscribers and a banner or notice on the Site).
- For material changes that affect the arbitration agreement (Section 18), you will receive a new thirty (30) day opt-out window beginning on the effective date of the amendment.
Your continued use of the Site or the Services after the effective date of any update constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, stop using the Site and the Services.
21. Termination #
21.1. By You #
You may stop using the Site and the Services at any time. If you have an active paid product or workshop, your access continues subject to the terms of that purchase, the cancellation rules in Section 7, and the refund rules in Section 8.
21.2. By Us #
We may suspend or terminate your access to the Site or the Services, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms or applicable law, or if continued access creates a security, legal, or operational risk to True Focus or other users.
21.3. Effect of Termination #
Upon termination, the licenses granted to you in Section 10.2 end. Sections that by their nature should survive (including Sections 3, 4, 8, 9, 10, 11, 13, 15, 16, 17, 18, and 19) will survive termination.
22. Miscellaneous #
- Entire Agreement. These Terms, together with the Privacy Policy and any signed engagement letter for advisory Services, constitute the entire agreement between you and True Focus regarding the subject matter and supersede any prior or contemporaneous communications.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable.
- No Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
- Assignment. You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. True Focus may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, and to any affiliate.
- Force Majeure. Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, civil disturbances, government action, labor disputes, internet or utility outages, third-party platform failures, and pandemic or public-health events.
- Electronic Communications. You consent to receive communications from True Focus electronically (by email or through the Site) and agree that electronic communications satisfy any legal requirement that the communication be in writing.
- Headings. Section headings are for convenience only and do not affect interpretation.
- No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.
- Relationship of the Parties. Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and True Focus.
23. Contact Us #
For questions about these Terms, billing disputes, refund requests, intellectual property inquiries, or arbitration opt-out notices:
- Email: [email protected]
- Postal mail: True Focus LLC Attn: Legal 7220 Trade Street, Ste 101 San Diego, CA 92121
We aim to acknowledge inquiries within five business days.
True Focus LLC | San Diego, California | Responsible Attorney for Advertising Compliance: Taylor Darcy, San Diego, CA